Polite notice: we do not arrange for transports of personal effects & household furnishings

Beware of ‘Custody-Payment’ scam!

For the latest update: March 2019

Today we found out that our name and good reputation is being abused by scam artists to extract money from unsuspecting members of the public. The offenders pretend to be a courier service operating under the Flexitrans brand name and have email addresses that look and sound like they would be ours.

The tricksters send emails in which they request payment to release items or papers that people are waiting for. A common factor seems to be “release of keys or documents by courier”. Flexitrans Ltd. do not offer these kinds of services, we only deal with commercial goods for transportation throughout Europe and worldwide.

The emails seem somewhat authentic and will contain lines like these:

Schermafbeelding 2017-07-26 om 20.29.47

So please do not respond to these emails, no good will come from it.

We are doing all we can to identify the perpetrators and will report everything to the proper authorities. We are sorry for any inconvenience caused by these wrongdoings!

If you have any information you think may be of use please send it to our management: jim.ritchie@flexitrans.co.uk.

Thank You!


No Courier Company

Flexitrans Ltd would like to make it clear that we have no association with the company “Pace Cargo Delivery”

We are NOT a courier company.

The company Pace Cargo is directing you to contact us to arrange the delivery, but we are not involved in any courier transportations.

Please be aware.

Yours sincerely,

Stay Safe

Flexitrans Team


As members of BIFA and RHA, Flexitrans are always fully up to date on any current restrictions/delays that have been caused and imposed by the various European Countries during the Coronavirus Crisis.

Whilst some services have encountered minimal delays, the Governments are constantly changing policy to allow free flowing transport, as it remains vital to the Economy.

As a responsible Freight Forwarder, Flexitrans have ensured that we follow Government Guidelines, and we are all working remotely from home, but we have full access to all our Computers, Telephone Lines and Systems allowing us to continue to work as effectively as if no restrictions were in place.

Due to our nucleus of reliable Suppliers which have grown to trust us over the years, we are still able to undertake any freight enquiry that you may have, to any country, in any quantity, and whether urgently required or more competitively required via a groupage service.

Our accounts department is also fully operational on a day to day basis.

Nothing has changed.

We are here enthusiastically awaiting any new enquiries that we can offer you for quotation.

Please send any enquiries to sales@flexitrans.co.uk, or call the office in the usual manner.

Yours sincerely,

Stay Safe

Flexitrans Team